"Senior Helpers' mission doesn't only focus on providing exceptional in-home care for the elderly community; our goal is to also create and maintain a work environment that promotes open communication, integrity and a positive attitude for our leadership team, support staff and caregivers," said Peter Ross, Senior Helpers CEO. "To receive this honor from FORTUNE and Great Place to Work for the third year in a row further validates our commitment to providing compassionate care that celebrates and improves the quality of life for our clients, their families and our employees."
Conducted by Great Place to Work, a global people analytics and consulting firm, the annual ranking is based on the anonymous survey responses from 220,000 employees working in the in the elder care industry in the U.S. The assessment criteria of this award include how safe, inclusive and positive the company's work environment is. Employee survey feedback acknowledged the in-home senior care provider's aptitude for employee trust, workplace fairness and strong leadership.
Senior Helpers operates with a vision to be the leading in-home care company in each community it serves. Its caregivers are trained how to find prices for hospital beds to offer the highest level of care possible based on the company's Senior Gems® Alzheimer's and dementia care program. As the highest measure of excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Clients also benefit from the company's Parkinson's Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson's Foundation's Centers of Excellence network.
Furthermore, the company took unprecedented steps to ensure the safety of its caregivers, staff and clients. Senior Helpers was one of the first home care providers to source and ship the necessary PPE to every Senior Helpers location nationwide. Throughout the COVID-19 pandemic, the company continued to make the needs of its employees its highest priority. It continually updated company guidelines to align with messaging coming from the Centers for Disease Control and Prevention (CDC). As a precautionary measure, employees went through rigorous staff training in order to reduce the risk of getting sick, including Hand Hygiene, Infection Control, Influenza Prevention and Transmission-Based Precaution.
"We are incredibly proud of The Best Workplaces for Aging Services. They fought bravely and saved countless lives during the COVID-19 pandemic," says Dr. Jacquelyn Kung, CEO of Activated Insights, the partner of Great Place to Work in senior care. "Years of research has shown how great workplaces contribute to lower employee turnover and better quality of life for seniors. These honored workplaces showcase the compassion and stories behind the research. Our biggest congratulations and appreciation go to these awardees."